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 Corporate > Corporate Claims > Claims |
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Cholamandalam | | | | | Commercial Claims Mission | | | To bring harmony to the customer by ensuring prompt and fair settlement of claims without too many procedural hassles | | | Core Purpose | | | To bring peace of mind to our clients through protection from financial risks | | | Procedure | | | • | Registration and Survey: In the event of a claim, upon intimation, the claim is instantly registered and surveyors appointed as per Regulatory norms | | • | Assessment and Documentation: Our appointed surveyor would seek the requisite documents | | • | Settlement and Treatment of salvage: Claims fulfilling policy terms and conditions, considered for settlement. Salvage disposal would be done with the consent of the insured | | | Assistance | | | In the event of meeting with an incident, by which a claim can arise, please call any of our offices or call 1-800-200-55-44, our 24-hour national toll free number, with the following basic information | | | • | Your Contact numbers | | • | Policy Number | | • | Name of Insured | | • | Date & Time of Loss | | • | Location of Loss | | • | Contact details at Loss Location | | • | Nature of Loss | | • | Estimate of loss | | | | | | | In addition to our commitment for processing clams fairly and smoothly, we offer services to minimise the losses to our customers. Some of our recent Initiatives include | | | • | Monsoon Preparedness Brochures | | • | E-Auction to maximize Salvage value | | • | Post-Loss Risk Analysis to improve Risk Management techniques | | |
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